Shipping Policy

Welcome to Dusor.top! We’re committed to providing you with the best shopping experience, including a clear and efficient shipping process. Please review our shipping policy below.

Order Processing Time

All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. Please note that processing times may be extended during peak seasons or promotional periods.

Shipping Methods & Delivery Estimates

We offer several shipping options to meet your needs. Delivery times are estimates and begin from the date of shipment, not the order date.

  • Standard Shipping: Estimated delivery within 5-8 business days.
  • Expedited Shipping: Estimated delivery within 2-4 business days.

Please note that delivery delays can occasionally occur due to unforeseen circumstances, such as weather conditions or carrier issues.

Shipping Costs

Shipping charges for your order will be calculated and displayed at checkout.

  • Free Standard Shipping: We offer free standard shipping on all orders over $50 within the contiguous United States.
  • For orders under $50, standard shipping costs will apply based on weight, dimensions, and destination.

International Shipping

We currently offer international shipping to select countries within the United States (US) and European Union (EU).

  • International Shipping Costs: Shipping charges for international orders will be calculated and displayed at checkout. Please note that these costs do not include any customs duties, taxes, or import fees that may be levied by the destination country. These charges are the responsibility of the recipient and are not collected by Ann Sloate (dusor.top) at the time of purchase.
  • International Delivery Estimates: Delivery times for international orders typically range from 7-20 business days, but can vary significantly due to customs processing in the destination country.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email that includes a tracking number you can use to check its status. Please allow 24-48 hours for the tracking information to become available.

Important Notes

  • Ann Sloate (dusor.top) is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon inquiry, we will confirm delivery to the address provided, date of delivery, tracking information, and shipping carrier information for the customer to investigate.
  • Please ensure your shipping address is correct before completing your purchase. We are unable to redirect orders once they have been shipped.
  • We cannot ship to PO boxes for expedited or international orders.

Contact Us

If you have any further questions about our shipping policy, please don’t hesitate to contact us:

  • Email: [email protected]
  • Phone: 719-331-9607
  • Address: Ann Sloate, 4354 River Road, Colorado Springs, CO, US